Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

Chinee Hair Care Co., Ltd. supplies hair care, hair styling, salon, and professional beauty products for international buyers. Our product range includes shampoos, conditioners, hair treatments, serums, hair color products, styling products, hair tools, hair extension tools, and related salon accessories. We work with customers to confirm product requirements, customization details, packaging, quantities, payment arrangements, and delivery plans before production begins.

1. Inquiry and Product Selection

Customers may contact our sales team with the products they are interested in and the intended market or application. We can discuss suitable options such as hair care sets, hair regrowth products, hair masks, hair oils, styling gels, pomades, waxes, sprays, mousses, color removers, perm lotions, hair clippers, curlers, straightening combs, brushes, scissors, rollers, and other professional hairdressing supplies.

To help us prepare an accurate response, please provide as much information as possible, including the product name or reference, required quantity, target price range, destination country, and expected purchasing schedule.

2. Customization and Quotation

After reviewing the inquiry, Chinee Hair Care Co., Ltd. will evaluate the requested products and customization details. The quotation may depend on product specifications, materials, formula or component selection, packaging requirements, order quantity, tooling or artwork requirements, and shipping destination.

Where customization is required, our team will clarify the available options and identify any information needed for evaluation. The quotation will be issued according to the confirmed order details and may include product pricing, packaging costs, sample charges, tooling or development costs, and estimated shipping arrangements when applicable.

3. Order Confirmation

Before an order is accepted for production, both parties should confirm the product description, specifications, quantity, customization details, packaging, shipping marks, delivery address, and commercial terms. Any approved artwork, labels, product files, or samples should be reviewed by the customer before production confirmation.

The confirmed order may be documented through an order sheet, sales contract, proforma invoice, or another mutually accepted commercial document. Customers should carefully check all information before approval because changes after confirmation may affect pricing, production arrangements, packaging, or delivery planning.

4. Payment Terms

Payment arrangements are confirmed according to the product type, order value, customization requirements, production schedule, and agreed commercial terms. The applicable payment method, currency, payment timing, bank details, and any balance arrangement will be stated in the confirmed order documents.

Production or material preparation may begin after the required payment or other agreed conditions have been completed. Customers should use only the payment information provided through the confirmed commercial documents and contact our sales team if any payment details require verification.

5. Production and Quality Check

After order confirmation and completion of the agreed pre-production requirements, production will be arranged according to the approved specifications. For customized products, artwork, packaging files, samples, or other reference materials may need to be approved before mass production.

Our team maintains communication with customers according to the needs of each order. Product images, packaging details, or production updates may be shared when appropriate. Quality checks focus on the confirmed product requirements, appearance, quantity, packaging, and other agreed inspection points.

If the customer has special inspection procedures or quality requirements, these should be communicated before the order is confirmed so that they can be reviewed and included in the production plan where possible.

6. Packing and Delivery

Products are packed according to their characteristics, order requirements, and agreed packaging specifications. Packaging may include individual product packaging, inner cartons, outer cartons, protective materials, labels, and shipping marks as confirmed for the order.

Shipping arrangements depend on the order quantity, product type, destination, delivery schedule, and customer preference. Available arrangements may include courier, air freight, sea freight, or other suitable logistics solutions. The final shipping method, freight cost, documentation, and delivery plan are subject to confirmation before dispatch.

After shipment, the relevant shipping information and documents will be communicated according to the agreed arrangement. Customers should ensure that the consignee, delivery address, contact information, and import requirements are accurate before dispatch.

7. After-Sales Support

Chinee Hair Care Co., Ltd. remains available for communication after delivery. If there is a question regarding product quality, quantity, packaging, shipping damage, or order documentation, please contact our sales team promptly and provide the order reference, product details, photographs, and a clear description of the issue.

We will review the information and communicate with the customer regarding the appropriate follow-up. Timely feedback helps us investigate the matter efficiently and improve future order coordination.

8. Long-Term Order Cooperation

For repeat orders, customers may share updated forecasts, packaging changes, new product requirements, or market feedback in advance. Our team can review these details and confirm the applicable specifications, pricing, production arrangements, and delivery plan for each order.

For quotations, samples, customized hair care products, salon tools, or wholesale purchasing inquiries, please contact Chinee Hair Care Co., Ltd. with your product requirements and destination information.

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